Privacy policy
Last updated: September 24, 2026
Information we collect
When you register or sign in, we process your email address, login provider information, and technical data needed for authentication. If you subscribe to Pro, we also process plan tier, billing cycle, subscription status, current-period dates, next billing time, and customer/subscription identifiers and transaction status from our payment processor. We may also collect device, browser, IP, cookie, usage, page interaction, and error-log data to maintain security, analyze product performance, and improve the service.
How we use information
Information is used to create and protect accounts, provide signed-in status, verify subscription entitlements, process checkout/renewal/cancellation, maintain service security, troubleshoot issues, respond to support requests, analyze anonymous or aggregated usage trends, comply with legal obligations, and prevent abuse.
Product updates and subscription offers
We use your email address for product updates and subscription offers only after you explicitly opt in. You can unsubscribe without charge at any time from Account, after which we stop direct-marketing emails. Necessary service, security, sign-in, and billing notices are not controlled by this preference.
Cookies and third-party services
The site may use authentication cookies, analytics tools, and infrastructure service providers. Payments are handled by third-party processors such as Waffo and Creem, which may receive your email and transaction/subscription data to complete checkout and billing. Third-party services process information only as needed for authentication, hosting, analytics, security, support, or payments, and are governed by their own terms and policies.
Sharing and retention
We do not sell your personal information. We share information only to provide the service, process payments, comply with law, protect rights, prevent abuse, or with your consent. Subscription and billing records are kept while your account is active and as needed for disputes, refunds, or legal obligations, then deleted, anonymized, or retained as legally required.
Your rights
You can contact support@hkipoai.com to ask about, correct, or request deletion of personal information linked to your account. For security, legal-retention, payment-reconciliation, or technical reasons, some requests may require identity verification or retention of necessary records.
Minors and cross-border processing
The site is not intended to provide investment-related services to minors. Because we use cloud hosting, authentication, analytics, and cross-border payment services, information may be processed outside your location. We take reasonable measures to protect data security.